If you would prefer to call, you can find the customer service phone number listed on Kobalt’s website. A customer service representative will respond as soon as possible with the help you need. The quickest and most convenient way to get in touch is to email. If you need to make contact with customer service at Kobalt, there are a few different ways to do so. How do I contact Kobalt customer service? Customer service will let you know the next steps to take in order to process an exchange or return.ĭepending on the particular product and item, you may be asked to send the tool back to Kobalt or the product may need to be taken to your nearest participating retailer for an exchange or return. You could also attach photos of the broken tool if applicable.
When contacting customer service, be sure to include as much detail as possible about the issue and the tool in question.īe sure to include the product’s model number, purchase date, and purchase location. You can reach customer service by either phone or email. If you would like to return a broken Kobalt tool, the best course of action is to contact customer service for assistance. The warranty does not cover accessories and does not cover damage when used for commercial purposes. If a product fails due to a defect in materials or workmanship, Kobalt will repair or replace the tool free of charge. Additionally, your warranty will cover all parts and service for the life of the product. In order to receive warranty coverage, you must register your product with Kobalt. The warranty applies to all product categories including hand tools, power tools, lawn and garden tools, and more. Kobalt warrants the product to be free of defects in material and workmanship. Yes, Kobalt Tools come with a lifetime warranty.
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